Privacy Policy

1. Introduction

ZAPPAY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number
• Delivery address
• Date of birth (for age verification)
• Government-issued ID (for age verification)
• Payment information
• Medical cannabis card information (if applicable)

Automatically Collected Information

• IP address and geolocation data
• Device information and browser type
• Usage data and browsing history on our Platform
• Cookies and similar tracking technologies

Transaction Information

• Purchase history and order details
• Product preferences and reviews
• Communication with farmers and dispensaries

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Verify your age and legal eligibility to purchase cannabis
• Verify your location to ensure compliance with state laws
• Communicate with you about orders, products, and services
• Improve and personalize your experience on the Platform
• Detect and prevent fraud and abuse
• Comply with legal obligations and regulatory requirements
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

Service Providers

• Licensed farmers and dispensaries to fulfill your orders
• Licensed transportation services for delivery
• Payment processors for transaction processing
• Age verification services
• Cloud hosting and data storage providers

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, including:

• State cannabis regulatory agencies
• Law enforcement agencies
• Tax authorities
• Courts and legal proceedings

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure payment processing
• Regular security audits and assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal and regulatory requirements (typically 7 years for transaction records)
• Resolve disputes and enforce our agreements

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Disable cookies in your browser settings
• Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected]

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve our Platform
• Deliver personalized content and advertisements
• Detect and prevent fraud

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Platform.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Platform is not intended for individuals under 21 years of age. We do not knowingly collect information from anyone under 21. If we become aware that we have collected information from someone under 21, we will delete it immediately.

11. State-Specific Rights

California Residents (CCPA)

California residents have additional rights, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

Note: ZAPPAY does not sell your personal information.

Other States

Residents of other states may have similar rights under applicable state privacy laws. Please contact us to exercise your rights.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on the Platform and updating the "Last Updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Address: ZAPPAY Inc., California, USA